Today’s the day: our next-generation product, AirHub Portal, has officially arrived.
This first version of AirHub Portal is being released to the public fresh off of the successful FAA LAANC onboarding. Users will be able to plan operations and get approvals when navigating controlled airspace, similar to the workflow you’ve come to rely on within AirHub Launch.
But this is more than just a simple migration. AirHub Portal has taken the entire experience to a whole new level with its enhanced designs and streamlined workflows. Our development team has worked tirelessly to create a platform that not only meets your expectations but exceeds them.
We are also delighted to announce that this is just the beginning of our AirHub Portal journey together. We have a host of exciting features up our sleeves, ready to be unveiled in the coming months. Our commitment to innovation and continuous improvement means that your experience with AirHub Portal will only get better over time.
We understand that embracing a new and innovative experience can be both exhilarating and intriguing. To ensure your journey is as seamless as possible, we've compiled a list of frequently asked questions (FAQs) that will serve as your compass in this uncharted territory. Below, you'll find the answers to some of your most pressing inquiries:
Q: What is AirHub Portal?
AirHub Portal is a brand-new application designed to streamline workflows for everyone in the UAS ecosystem, removing the need for a multitude of applications to execute operations.
This first release of AirHub Portal is fresh off the successful FAA LAANC onboarding and marks the beginning of our journey to unifying the skies. Users will be able to plan operations and get approvals when navigating controlled airspace, similar to the workflow they’ve come to rely on within AirHub Launch.
Q: How can I access the application?
Users can sign up or sign in directly on the web at portal.airspacelink.com.
AirHub Portal comes with the advantage of cross-device compatibility, meaning you can use it through the web on desktop, install it as a local application, or do the same on mobile. AirHub Portal will also be available soon for download on both iOS and Android platforms. Users will be notified as soon as it’s available.
Q: What features does AirHub Portal offer?
This first release of AirHub Portal is fresh off the successful FAA LAANC onboarding and marks the beginning of our journey to unifying the skies. AirHub Portal is designed to provide drone pilots with a comprehensive understanding of their airspace. It's provided as a free tool to empower drone pilots to make informed decisions, ensuring safe and legal operations.
In this initial release, drone operators can expect to plan, visualize and authorize their drone flights.
- Discover your airspace
- Airspace Awareness
- FAA Facility Maps
- Plan your operation
- LAANC Authorization
- Organize your operations
In the future, expect to see advanced and enterprise features coming, such as:
- Authoritative & Enterprise Advisories
- Mission Planning
- Advanced & Dynamic Routing
- Custom Risk Profiling
- Enhanced Situational Awareness
- UAS Traffic
- Fleet Management Integration
Q: I’m an AirHub Connect user, can I start using AirHub Portal?
The vision of AirHub Portal is to bring all of our AirHub tools into one single pane of glass for our users, and this initial launch is just the first step. You can expect to transition your AirHub Connect workflows at the end of this month, and your Customer Success Manager will be in touch with all of those details. In the meantime, all of your advisories published in AirHub Connect will now publish into AirHub Portal for local drone pilots to view.
Any of your organization’s users currently relying on AirHub to plan, visualize and authorize their missions can make the transition over to AirHub Portal now, along with the rest of the AirHub Launch pilots.
Q: Is AirHub Portal free for all users?
Airspace Link generates revenue from infrastructure funds, Federal projects, management fees from governments looking to better support drone operations in their area, and different types of grants as avenues to continue the progression of this infrastructure development that will help the industry advance faster. This enables our free service within AirHub® Portal for recreational and Part 107 pilots to execute and authorize simple operations.
In short, airspace awareness and authorization will continue to be a free service within AirHub Portal.
Q: How are operations authorized?
This depends on when and where you're flying. Your desired altitude and the operation location will affect the types of operations you may submit. In many cases, you may qualify for authorization in near real-time. Alternatively, your operation may require further coordination. This means a human will need to manually approve the operation before it's legal to fly. You may request both authorization types up to 90 days in advance. In both cases, you can use our planning tools in AirHub® to plan and submit your operation.
Q: Is AirHub Portal suitable for recreational and professional drone pilots?
Yes, AirHub Portal caters to both recreational and professional drone pilots. Whether you're a hobbyist or using drones for commercial purposes, the app will equip you with the necessary tools to ensure safe and successful flights.
Q: What countries are supported by AirHub Portal?
While AirHub Portal was initially launched in the United States through the public-private LAANC partnership with the FAA, we are continuously expanding our coverage to include more regions and countries. Stay tuned for updates on additional supported areas.
Q: How frequently is the app updated?
To provide the most accurate and relevant information, AirHub Portal undergoes regular updates. These updates include the most up to date airspace data, feature enhancements, and improvements based on user feedback. Expect to hear from us on upcoming feature launches soon.
Q: How can I provide feedback or report issues with the app?
We value user feedback and are committed to making AirHub Portal better with each update. You can provide feedback and report any issues through the application directly or by emailing us at firstname.lastname@example.org.
Q: If I was an AirHub Launch user do I need to create a new account in AirHub Portal?
No, the same username and password you used for AirHub Launch will work for AirHub Portal.
Q: What happens to all my operations currently in AirHub Launch? Will I lose them?
All operations, regardless of if they are in the past or future, will automatically be moved into AirHub Portal.
Note: The information provided in this FAQ is subject to change. Please refer to the app for the most current and accurate details.