From Request to Flight: Work Order Management Comes to AirHub® Portal

Introducing Work Order Management within AirHub® Portal, a powerful new feature that integrates your drone operations into your existing work management and ticketing systems. This seamless and intuitive experience enables your organization to integrate your drone operations management system (DOMS) into your existing IT systems, enabling streamlined and transparent drone work request management.

What is it?

AirHub® Portal is now your central hub for drone-related work orders, extending access to drone services across your entire organization. It integrates seamlessly with your existing ServiceNow or ArcGIS Survey123 work order systems or enables new requests via a simple ArcGIS Survey123 template. In addition to ServiceNow and ArcGIS Survey123, other popular work order systems are planned for integration into AirHub® Portal in the near future, further expanding flexibility for your operations.

• Centralized Oversight, Distributed Access: Your personnel can initiate drone service requests directly through a familiar work order system interface, with all requests centrally managed and tracked within AirHub® Portal.
• Seamless Data Flow & Visibility: Work request details (like location and priority) flow from your external system into AirHub® Portal, giving operators the information they need to plan safe and compliant operations. Once complete, operators can update the work order directly within AirHub® Portal with its status, relevant work details, and a link to deliverables, keeping the requester informed on work progress.
• Map-Based Task Visualization: View work orders on a map, quickly identify active tasks, see real-time priority and status, and visualize the operation(s) required to fulfill the work request.

Why It Matters

This enhancement transforms how your drone program operates, delivering broader access, greater efficiency, and deeper insights:

• Unlock Drone Services for everyone: Give integrated and seamless access to request usage of drones in your organization.
• Streamline Information Systems: Seamlessly integrate your existing work request or ticketing and your drone operation management systems into a unified platform.
• Boost Efficiency & Accuracy: Reduce manual work and ensure reliable data across all systems.
• Gain Deeper Insights: Track past and current work requests and their associated operations for enhanced accountability, transparency, and informed decision-making.

Streamlining Drone Services for All Teams

Work Order Management is an ideal solution for:

• Any organization looking to integrate their work request and drone operations tools, enabling broader, streamlined adoption of drones to fulfill work requests.
• Drone Operators requiring efficient access to assigned tasks, mission details, and intuitive methods for updating work order statuses and deliverables.
• Drone Program Managers seeking centralized oversight and control of all drone-related requests and resources.

The Future of Drone Operations Management

By connecting the entire lifecycle from request to fulfillment, AirHub® Portal enables clearer decision-making, streamlined drone integration, and key efficiencies for every operation.

Get Started Today

Work Order Management is now available for AirHub® Portal organization accounts, starting with our Team license. Contact our team to schedule a personalized demo and unlock a new level of operational efficiency and control.